Delete your Dealer account
You can delete your account yourself at any time, from the app or the website. You need to be signed in, so we know the account is yours.
In the app
- Open Dealer and sign in.
- Go to the Profile tab and tap Delete account.
- Confirm on the page that opens.
On the website
- Sign in at lootdealer.com. The button below brings you straight back here.
- Tick the box to confirm and choose Permanently delete my account.
Sign in to delete your account
What is deleted
- Your profile, library, playlists and badges are removed, and you are signed out everywhere straight away.
- Subscriptions you pay for on lootdealer.com are cancelled, so there are no further charges.
- A subscription billed by Apple is not stopped by deleting your account. Cancel it in Settings → Apple Account → Subscriptions on your iPhone.
What is kept, and for how long
- We delete or anonymize your personal information within 30 days of the deletion.
- Purchase and payment records are kept where the law requires it, for as long as it requires.
- If you reported content, or someone reported yours, our moderation team keeps a copy of the report so it can still be reviewed.
The details are in our Privacy Policy, sections 4 and 5.
Can't sign in?
Email support@lootdealer.com from the address on your account and ask us to delete it.